Don’t Commit to a Window Contractor Without Asking These 9 Questions

Custom windows installed on a home in Kansas City by Smart Exteriors

When you are preparing for a window replacement you want to know the job will get done right. This is a major investment that should have a very positive impact on your home with energy savings and added curb appeal. Here we offer important questions you should ask your replacement window contractor to ensure you find a company you can trust.

How do you price out my installation project?

A good window contractor provides a detailed breakdown of the costs of your window installation project without leaving anything out. If you are either given a verbal quote or simply an order form without the details of how many windows, the sizes, labor costs, etc. this is not the contractor for you.

Who installs my windows?

You want to know the installers are highly trained and experienced. Many window contractors either subcontract their work or hire less experienced installers to save on their overhead. You want installers with decades of experience to avoid issues with poor installation.

How long does it take to complete the project?

This date should begin with the time you place the order to completion. Your windows will have to be manufactured, delivered, and then installed, so be sure they tell you a delivery date for the windows and then how long before you are scheduled for installation from that date. Last but not least, when will the job be finished?

Who is measuring my windows?

Many window contractors send out a salesperson to convince you to commit to the order, who then does rough measurements. You want either the contractor or a trained estimator to come to your home to take accurate measurements for your window order. Even the slightest error makes a world of difference. If they are too big, the windows have to be remade, or the window space has to be opened more. If they are too small, they might cheat and simply use wood framing to close up the hole. This leads to energy-efficient issues because this reduces insulation in the wall.

Are you insured and bonded?

Never hire a contractor for any home improvement project without proof of insurance and bonding. If anything goes wrong, their insurance covers the damages.

Do you offer a warranty?

Warranties are very important as they speak to the quality of the windows installed and the workmanship provided.

Do you have references?

Real references you can contact as well as homes you can take a look at to help confirm they follow through on their promises and provide quality work.

Are your windows energy efficient?

A major reason you are upgrading your windows is to improve energy efficiency. Efficient windows offer multiple layers of glazing with low e gas for added insulation. This also saves money which balances out your investment.

What window designs do you offer?

You want to have many style and design choices to ensure your windows suit your home. A company with limited options won’t provide windows ideal for your home’s architecture and in the end, you will be a disappointment. Window grilles, materials such as wood and vinyl and frame colors all add to your home’s curb appeal.

At Smart Exteriors, we are always ready to answer your questions and ensure you feel confident we are the right team for the job. Click here to learn more about our window installation services.